Privacy policy

This Privacy Policy describes how shopravelonline.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

SMS Marketing & Customer Privacy

At Shop Ravel Boutique, we value your privacy and are committed to protecting your personal information.

Collection of Information: We collect phone numbers and other personal information when customers voluntarily provide them through our website, checkout process, in-store transactions, or SMS marketing sign-up forms.

Use of Information: When you opt in to SMS marketing, we may use your phone number to send promotional messages, including new arrivals, special offers, sales, and store announcements.

Storage & Protection: Customer information is stored and processed using Shopify and authorized third-party service providers. We use reasonable safeguards to protect personal information against unauthorized access, disclosure, or misuse.

Sharing of Information: We may share customer information with trusted service providers, including Shopify, SMS marketing platforms, and messaging delivery providers, solely to operate our business, manage customer communications, and deliver requested services. We do not sell or share SMS opt-in consent information with third parties for their independent marketing purposes.

Your Rights: Customers may request access to, correction of, or deletion of their personal information by contacting Shop Ravel Boutique using the contact information provided on our website, subject to applicable legal requirements.

Opting Out: Customers may unsubscribe from SMS marketing at any time by replying STOP to a marketing message. Opting out of marketing messages does not affect necessary transactional communications.

SMS Consent Privacy: Mobile opt-in data and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers assisting in the delivery of our text messaging program.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels 
  • Disclosure for a business purpose: shared with our processor Shopify 

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify

Using Personal Information

    We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

    Changes
    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

    Natalie Krumenacker is the sole owner and operator of Shop Ravel


    Shop Ravel, 1904 HWY 17 BUS Surfside Beach, SC 29575, United States
     Last updated: April 1, 2025